Privacy policy

Last Updated: 10-1-2023

This Privacy Policy describes the information Gray Solutions (“GS or “we”) may collect when you visit graysolutions.com (the “Site”), when you electronically register for an event hosted by GS, when you make a direct inquiry to Gray through electronic means, and other information we may collect in the course of onur business. This Privacy Policy discloses how GS collects, stores, uses, discloses, or shares that information.

Please read this Privacy Policy carefully. If you do not agree, please do not access or use the Site. By accessing or using the Site, or by clicking “I agree,” you agree to this Privacy Policy. This Privacy Policy may change from time to time. GS will post the modified version at this link. Your continued use of the Site after the Privacy Policy is modified is deemed to be acceptance of those modifications.

1. Scope.

• (a) This Privacy Policy applies to information collected when you use the Site and in electronic communications transmitted through the Site. It also applies to information collected in the course of our business.
• (b) This Privacy Policy does not apply to information collected by third parties, including via websites that may be accessible from or linked to this Site. GRAY IS NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY PRACTICES OF ANY NON-GRAY WEBSITE TO WHICH THIS SITE LINKS.
• (c) The Site provides information about GS’s services, opportunities to contact GS, and materials, tools, and other resources related to GS’s services, including job opportunities and access to partner sites. The Site also permits you to register for webinars, conferences, and other events hosted by GS.

2. Information We Collect.

As explained in more detail below, GS collects various types of information that identifies you or may identify you as an individual, as well as information that does not.

• (a) “Non-personal Information” is any information that does not identify you individually or does not permit a direct association with an individual. Non-personal Information may include information derived from Personal Information that has been de-personalized by removing unique identifiers and/or combining it with information about other users to form aggregated data.
• (b) “Personal Information” is information that is reasonably capable of being associated or could be linked, directly or indirectly, with a particular consumer or household. GS collects some information that is about you individually, but does not identify you, and collects information about your internet connection, your device used to access the Site, and your use of the Site. If GS combines that information with information that identifies you, GS will treat it as personal information.
• (c) Examples of information GS collects include:
  (i) Registration information you provide when you register for a GS webinar or other event, including your name, date of birth, postal address, phone number, email address, username, and password;

  (ii) Information you provide when you contact us, apply for a position, or make a query through the Site, including your name, phone number, email address, postal address, and job title;

  (iii) Information you provide when you subscribe to the Site, including your email address;
  (iv) Information we obtain from a third party, such as a third-party site, vendor, service provider, analytics partner, marketing or remarketing partner, or other platform provider;
  (v) Location information, including location information provided by a mobile device or other device as you navigate our Site;

  (vi) Activity information about your use of the Site;

  (vii) Information you provide at a trade show, such as a name, company, title, email address, address, and phone number;

  (viii) Information you provide at a career fair or through a job board, such as name, email address, phone number, professional background, educational institution, and job interest;
  (ix) Information team members provide for payroll and benefits administration, including information about dependents when you select coverage for them;
  (x) Usage, viewing, technical, and device data when you visit the Site or interact with communications from our Site.

3. How We Collect Information.

GS collects information from and about you directly when you provide such information to GS and automatically when you use the Site.

• (a) Information You Provide. GS collects information you provide when you make inquiries using the “contact us” form, register for an event, register with the site, sign up to receive communications, provide your information at a trade show, join the partner database, provide your information at a career fair or through a job board, apply for a position, contact the ethics hotline, and during team member onboarding and benefits enrollment. The information collected may include anything submitted by you to the Site or to GS through other means. GS may retain copies of the correspondence submitted by you. If you voluntarily provide your Personal Information to us, we collect it. You choose whether to disclose Personal Information, but you may not be able to use the Site, use certain features of the site, or conduct certain tasks without doing so.
• (b) Information Collected Automatically. When you visit or otherwise use the Site, GS collects details about your access and use of the Site automatically through cookies, pixels, web beacons, and other similar technology, including details about your device, internet connection, operating system, browser type, browsing actions, and the resources that you access and use on the Site, other traffic data, and location data. The information GS collects automatically may include personal information or GS may associate it with personal information it collects in other ways or receives from third parties. If GS associates such data with personal information, GS will treat it as personal information, but if such data is not associated with other personal information, GS will treat it as non-personal information.

4. Cookies and Related Technology.

GS may use the following technologies to collect data as you visit the Site. To learn more about GS’s use of cookies and your choices, please see GS’s Cookie info below.

• (a) “Cookies” are small pieces of data that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Cookies set by GS are called first-party cookies. Third-party cookies are cookies from a domain different than the domain of the website you are visiting. Cookies can be either persistent or temporary. A persistent cookie retains user preferences for a particular website, allowing those preferences to be used in future sessions and remains valid until its set expiry date (unless deleted by the user before the expiry date). Temporary cookies expire at the end of a user session when the browser is closed.
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  Most internet browsers are initially set to accept cookies. Cookies are classified in the following categories: Necessary Cookies, Performance Cookies, Functional Cookies, and Targeting Cookies. You cannot opt out of Necessary Cookies, but you can opt out of the other cookie categories by clicking on the “cookie settings” button in your browser, in this policy, or in the applicable website cookie notice. If you decline the use of cookies or set your browser to refuse cookies, then you may not be able to access or use portions of this Site.
• (b) “Web beacons” and “pixels” are small bits of code embedded in web pages or emails that assist in delivering cookies and measuring statistics. Web beacons and pixels help GS determine whether a page on this Site has been viewed and, if so, how many times. Gray may also use web beacons and pixels in email messages to determine what the recipient has done with the message. Although you cannot decline to receive web beacons and pixels when visiting a web page, you can choose not to receive them by email if you disable HTML images or refuse HTML email messages.

5. How We Use Your Information.

GS uses information that you provide and/or that GS collects to present the Site to you, improve the Site, deliver more personalized services to you, to provide you with information or services that you request from GS to market GS’s services to you, to consider you for employment with GS, to fulfill any other purpose for which you provide such information, to provide you with other information you requested, in any other way GS may describe when you provide the information, and for any other purpose with your consent. The way GS uses such information is described in more detail in the chart below. GS may aggregate the information you provide or that GS collects from you with information collected from other users to allow GS to evaluate its services. GS may use the information it collects to contact you about GS’s services or employment opportunities that may interest you; and, if required by law, we will obtain your approval to do so. If you do not want GS to use your information this way, please see Section 7 below.

6. To Whom We Disclose.

• (a) General. GS may disclose aggregated information about its users and information that does not identify any individual without restriction. GS may disclose personal information that it collects or you provide as described in this Privacy Policy, to GS’s vendors, consultants, business partners, affiliates, contractors, distributors, or service providers, and other third parties GS uses to support its business. By way of example, these companies include, for example, GS’s human resources and vendor management solutions, website analytics companies, help desk software providers, CRM providers, and email service providers. With your consent, GS may provide your information to an event sponsor when you attend an event or webinar organized by GS and sponsored by a third party. GS may also disclose personal information that it collects or you provide as described in this Privacy Policy to a purchaser or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GS’s assets; to fulfill the purpose for which you provided the personal information; for any other purpose when you consent to such disclosure at the time you provide the information. GS may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce GS’s terms of use and other agreements, and if GS believes disclosure is necessary or appropriate to protect the rights, property, or safety of GS, its customers, employees, or others.
• (b) Google Analytics and Google Advertising Analytics. The Site uses Google Analytics. Google Analytics assists GS with collecting and monitoring data about Site traffic and usage. Google Analytics collects visitation information and identifiers via browser cookies.
  
  You can learn how Google collects and processes data by visiting the following website:
  www.google.com/policies/privacy/partners/
  
  If you would like to opt-out of the collection of data by Google Analytics, visit
  https://tools.google.com/dlpage/gaoptout/
  
  This Site also uses Google Advertising Analytics Features, which include tracking of advertisements on the Google search engine and on other sites that display custom Google-hosted advertisements, and provide aggregated demographic and interest reporting. Google Advertising features include Google Demographics and Interest Reporting, Google Display and Search Remarketing, and Google Display Impression Reporting. Google Analytics Remarketing uses cookies to track users who visit the Site and display ads when users are on other websites or using other devices. If you would like opt-out of the Google Advertising Features, you can adjust your Ad Settings and Ad Settings for mobile apps. For information on how to adjust your Ad Settings, visit the following website:
  https://support.google.com/accounts/answer/2662856?co=GENIE.Platform%3DAndroid&hl=en
  
  For information about how to opt out of Google Marketing Platform’s use of cookies, visit
  https://optout.networkadvertising.org/?c=1
  
  For more information about targeting and advertising cookies and how to opt out of those, visit optout.aboutads.info. For more information about Google Analytics’ currently available opt-outs, visit the following website:
  https://tools.google.com/dlpage/gaoptout/
  
  For more information about how Google uses, stores, and discloses your personal information, visit Google’s Privacy Policy:
  https://policies.google.com/privacy‍
• (c) Third Party Analytics. GS may also engage with Facebook, YouTube, LinkedIn, Pinterest, Instagram, Twitter, and other third-party service providers to assist with collecting and monitoring data about traffic to the Site, as well as to display ads to users when users are on other websites. These third parties use cookies, web beacons, and other tracking technologies to collect or receive information from GS, the Site, or elsewhere on the internet, as discussed in Section 4 above, and will use that information to provide measurement services and targeted advertisements. You have the ability to opt-out of the collection or use of your data for remarketing, retargeting, online behavioral advertising, and interest-based advertising. You may do so by visiting the following websites:
  ‍www.networkadvertising.org/choices
  ‍www.aboutads.info/choices,
  or http://www.youronlinechoices.eu/.


7. Your Choices.

You have some choices about how personal information you provide to us or that we collect is used.

• (a) Tracking Technologies. You may set your browser to refuse some or all browser cookies, or to alert you when cookies are being sent. To learn how to manage or delete cookies on your browser, visit the browser developer’s website. To learn how to manage Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that parts of the Site may not be accessible or may not function properly.
• (b) Updating Information. To request access to, correct, or delete certain personal information that you have provided to GS, you may contact GS by clicking here to get to the contact page. Gray Solutions will process requests to the extent required by applicable law. GS may not accommodate a request to change information if GS believes the change would violate any law or legal requirement or cause the information to be incorrect.
• (c) Do Not Track. The Site does not respond to web browser Do Not Track (DNT) signals.
• (d) Email Marketing. You may opt out of receiving electronic marketing communications by using the unsubscribe link in our email communications. Please allow a reasonable time to process your request. Please note that even if you opt out of receiving electronic marketing communications from us we may still contact you for non-marketing purposes such as customer service, notices, or to fulfill legal obligations.
• (e) California Residents. You may see the Supplemental Notice applicable to California residents here.

8. For Residents of EEA.

(a) If you reside in the European Economic Area (the “EEA”), the following provisions apply to you:

• (i) Access. You may request access to your personal information and the following information regarding our use of it: (i) purpose of the use, (ii) categories of personal information used, and (iii) to whom we have disclosed your personal information.
• (ii) Correction. You may request that GS correct any inaccurate personal information we have.
• (iii) Right to Be Forgotten. You may request that GS erase your personal information when Gray no longer needs such data.
• (iv) Withdraw Consent. If GS’s ability to use your personal information depends on consent you have given, you may withdraw such consent.
• (v) Restriction. You may request that GS restrict (or suspend) use of your personal information.
• (vi) Object. You may object to GS’s use of your personal information to perform services you have not requested.
• (vii) Copies and Portability. You may request copies of your personal information that GS possesses in a structured, commonly used, and machine readable format (for example, .CSV format) and you may request that this be transmitted to another controller.
• (viii) Complaint. You may lodge a complaint with the supervising authority of your country.

(b) Exercise of Rights. If you reside in the EEA and would like to exercise any of the rights described in Section 8(a) above or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), you can click here. GS’s privacy team will examine your request and respond to you as promptly, as required by applicable law.

9. Data Transfer.

GS stores your personal information in the United States. Personal information you submit through the Site may be sent to the United States and processed by GS in the United States or in other countries on our service providers’ cloud servers. The privacy protections in the United States or such other locations may not be the same as in your home country. If you are located in a country outside the United States and submit personal information to GS, you consent to the general use and disclosure of such information as provided in this Privacy Policy and to the transfer and/or storage of that information to the United States or in other countries on our service providers’ cloud servers.

10. Data Retention and Security.

• (a) Data Retention. GS may store your personal information as long as you use GS’s services in order to provide you with such services and for its legitimate business purposes. Gray may store your personal information to the extent required to comply with Gray’s legal, accounting, and/or reporting requirements and to provide information about GS’ products or services that you may request. Upon your request, GS will delete or de-identify your personal information unless GS is legally required or permitted to maintain such personal information. Additionally, GS may continue to store your personal information contained in standard backups.
• (b) Data Security. GS has implemented technical, organization, and administrative security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. GS cannot guarantee the security of your personal information transmitted to or through the Site. Any transmission of personal information is at your own risk. GS is not responsible for circumvention of any privacy settings or security measures contained in the Site.

11. Changes to Privacy Policy.

Changes to the Privacy Policy will be posted on this page. If GS makes material changes to the way it treats users’ personal information, GS may choose to notify you by email or through a notice in addition to posting changes on this page. The date the Privacy Policy was last revised appears at the top of the Privacy Policy. You are responsible for ensuring GS has a current email address for you and for periodically visiting the Site and the Privacy Policy to check for any changes.

12. Children.

The Site is not for children. GS does not knowingly collect personal information from children under the age of 13 through the Site. If GS learns that it has collected or received such information, it will delete that information. If you believe we might have information from or about a child under the age of 13, please let us know by contacting us using the information set forth in Section 15.

13. Nevada Residents.

Under Nevada law, Nevada residents may submit a request directing GS not to make certain disclosures of personal information we maintain about them. If you are a Nevada resident and wish to exercise this right, you may contact us by email at [email protected] or by phone at 888-338-6432.

14. Links.

This Site contains links to third party websites that GS does not control. GS cannot be held responsible for third parties’ privacy practices or content provided on such websites. If you click on one of these links, please understand that you are leaving the GS Site and any information you provide will not be covered by this Privacy Policy. Please read that website’s privacy policy before providing any information.

15. Contact Information.

If you have any questions or comments about this Privacy Policy and GS’s privacy practices, please contact GS at [email protected].

Or these alternative means:

Postal Mail:

Gray

10 Quality Street

attn: Data Subject Requests – CCPA
Lexington, KY 40507

Phone: 859.281.5000

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Cookie Settings

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.